Privacy Policy

1. Information We Collect

We collect information from you in the following ways:

Information You Provide Directly

When you submit a contact form, request an estimate, or email or call us, we may collect your name, phone number, email address, property address, and any details you share about your project. This information is used solely to respond to your inquiry and schedule services.

Information Collected Automatically

When you visit our website, our hosting and analytics services may automatically collect standard technical data, including your IP address, browser type, operating system, pages visited, referring URL, and the date and time of your visit. This data is collected in aggregate and is used to understand how visitors use our site so we can improve it.

Cookies and Similar Technologies

Our website may use cookies - small text files stored on your device - and similar tracking technologies to improve site functionality and analyze traffic. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. If you do so, some parts of our website may not function properly.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide estimates.
• To schedule and perform the services you have requested.
• To communicate with you about your project, including confirmations, updates, and follow-ups.
• To improve our website, services, and customer experience.
• To comply with applicable laws and regulations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. How We Share Your Information

We do not sell or trade your personal information. We may share information in limited circumstances:

• Service providers: We may share information with trusted third-party vendors who help us operate our website or run our business (for example, our contact form provider or website analytics service). These vendors are contractually required to keep your information confidential and use it only to provide services on our behalf.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Business transfers: If our business is acquired, merged, or transferred, customer information may be part of the transferred assets. We will notify you before any such transfer if your information will be subject to a different privacy policy.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, to complete your service request, or as required by applicable law. Contact and project information is typically retained for the duration of our business relationship and for a reasonable period afterward to handle any follow-up questions or service issues. You may request deletion of your information at any time by contacting us at the address below.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how we use it.
• The right to request deletion of your personal information.
• The right to opt out of the sale of your personal information (we do not sell personal information).
• The right not to be discriminated against for exercising your privacy rights.

To exercise any of these rights, contact us using the information in Section 8 below.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information, but we are committed to using industry-standard practices to protect it.

8. Questions About This Policy

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.